Home Articles Customers Highly Satisfied with Mesa Water’s Water Reliability and Customer Service Customers Highly Satisfied with Mesa Water’s Water Reliability and Customer Service Posted: Monday, October 31, 2022 Mesa Water has once again received high satisfaction scores from its customers in its recent annual survey. The valuable feedback from more than 800 respondents will continue to drive Mesa Water’s customer service efforts and will help shape future programs and goals. Check out how we did! 96% of customers are satisfied with Mesa Water’s efforts to provide reliable water 90% of customers are satisfied with their water service. 9-in-10 customers are satisfied with ability to reach a customer service representative and their courtesy, knowledge and expertise. For a summary of the survey’s findings, visit MesaWater.org/about/customer-survey.