Home Contact Us CONTACT US Address 1965 Placentia Avenue Costa Mesa, CA 92627 Phone: 949.631.1200 Fax: 949.574.1036 Regular Office Hours Monday - Thursday 7:30 a.m. - 5:00 p.m. Friday 8:00 a.m. - 5:00 p.m. Contact Us In case of emergency during after hours, please call 949.631.1200 If you have a water leak or other water related emergency, please press ā9ā and you will be transferred to the Costa Mesa Police Department for assistance. Or, you may call them directly at 714.754.5251. If you would like to locate someone within our dial-by-name directory, please press # (pound). For all other non-urgent inquiries, including billing questions or to stop or start water service, please call 949.631.1200 during regular business hours. Please note: Mesa Water requires a 2-day notice to start or stop water service to your property. General Information Bill Payment Mailing Address Payment Processing Center P.O. BOX 6513 Pasadena, California 91109 Bill Inquiries/Customer Services 949.631.1200 Water Quality 949.574.1031 Water Use Efficiency 949.631.1200 Backflow/Cross Connection Control 949.574.1000 Public Affairs 949.631.1201 Office of the General Manager Paul E. Shoenberger, P.E. General Manager 949.631.1206 Kurt Lind Business Administrator 949.207.5408 Andie Jacobsen Executive Assistant to the General Manager 949.631.1206 Departments Administrative Services Denise Garcia Chief Administrative Officer 949.631.1205 Customer Services Marwan Khalifa Customer Services Manager 949.574.1022 Engineering Andrew D. Wiesner, P.E. District Engineer 949.631.1291 Financial Services Marwan Khalifa Chief Financial Officer 949.574.1022 Human Resources Denise Garcia Chief Administrative Officer 949.574.1020 Public Affairs Kaitlyn Norris Public Affairs Specialist 949.631.1201 Water Operations Tyler Jernigan, MPAāāāāāā Water Operations Manager 949.574.1000 Water Policy Stacy Lynne Taylor Water Policy Manager 949.631.1201